Frequently Asked Questions
Everything you need to know about our handmade accessories.
What materials are used in Frederick Thomas ties?
Our ties are handcrafted using premium materials, primarily high-grade silk, linen, and wool blends to ensure a luxury feel and a perfect knot every time.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 2-4 business days, while international delivery can take 7-14 business days depending on the destination.
Can I return my order if I am not satisfied?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original, unused condition for a full refund or exchange.
Do you offer matching sets for weddings and events?
Absolutely. We specialize in wedding attire and offer matching pocket squares, cufflinks, and ties for groomsmen to ensure a cohesive look for your special day.
How should I care for my handmade tie?
To maintain the shape and quality, we recommend dry cleaning only. Store your ties by hanging them or rolling them loosely to prevent permanent creases.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.